Testimonials

What Our Customers Say

Hear from dealers and parts professionals who use NetCom Services to buy, sell, and locate parts across the network.

Thompson Parts Solutions
“As our Industry and Business models have significantly changed over the last 30+ years, there has remained a constant in our industry, and that is NetCom Services. Hands down one of the most effective tools in our industry for buying and selling parts. Simple to use and highly effective. NetCom has certainly changed with the times, BUT their quality and dependability have remained exceptional. Anyone wishing to become a member is vetted by Ray and the NetCom team to ensure that only the 'best of the best' can join. NetCom has played a significant role in our success by offering us the best platform in the industry to buy and sell our parts and components, and they'll do the same for you. Thank you Ray!”
Tommy Riggs Manager, Thompson Parts Solutions
Jeff Williams, CIS Quality Parts
“Without a doubt, Netcom is one of the forces that helps hold the heavy equipment spare parts industry together. Allowing dealers to provide services to other dealers, the way it should be. It creates a fair and balanced playing field for everyone to list their inventory, search for inventory and build working relationships. I regret the years that I did not switch over sooner.”
Jeff Williams Parts Manager, CIS Quality Parts
Chuck Stewart, Altorfer Cat
“Ray has built a network of trusted dealers that makes buying and selling less complicated in today's fast paced, information intensive world. NetCom Services' (free from distractions) parts locator and inventory programs allow me to focus on the search, locating parts in my own inventory and other dealers inventory across North America instantly.”
Chuck Stewart Used Parts Manager, Altorfer Cat
Jeff Rudd, Utah Track and Welding Testimonial
“I have been using Netcom for many years now to find and locate parts, the people and the process are the best around, easy to use, and awesome customer service. Honestly it feels more like family than business. The honesty and transparency is amazing and hard to find these days.”
Jeff Rudd Utah Track and Welding
William Dodson, High Tech Industries Testimonial
“NetCom is a great networking site for dealer-to-dealer parts sales. NetCom is thorough and vets every dealer before adding to the network. When a dealer is added you can guarantee it's good for doing business with. NetCom monitors and welcomes suggestions to constantly improve the interaction. I truly appreciate the opportunity to be on this site. Thank you for all the hard work”
William Dodson High Tech Industries
Gil, Superstition Mountain Machinery & Parts LLC Testimonial
“NetCom and I started our relationship back when NetCom first began, around 1992, during my time with a CAT dealer. I’ve been with Superstition for 28 years now. We felt NetCom was a much better locator system than the other option, especially once the other system allowed end users to access it, which undercut used-parts dealers. NetCom was designed for wholesale dealers only and has been that way from the start. Members can request wholesale price quotes rather than retail prices, which made a big difference. NetCom personnel are very helpful and great to work with. Great company! Thank you for all the years.”
Gil Superstition Mountain Machinery & Parts LLC
Jeff Dyk, Yellowstone Valley Parts Testimonial
“NetCom is simply the best used-parts system. It’s run with integrity and good moral judgment, and it’s supported by some of the finest dealers in the industry. Thank you to Ray and everyone at NetCom. Your system has helped all of us strengthen our bottom lines for many years.”
Jeff Dyk Yellowstone Valley Parts
John Hadam, Granger Tractor and Parts Inc.
“We’ve been with NetCom from the beginning, and it’s still the easiest inventory and parts-locating system we’ve used. They listen, they improve, and the platform keeps getting better. And we really appreciate the simple monthly billing, unlike many other systems.”
John Hadam Granger Tractor and Parts Inc.
Jeremy Vanover, Used Parts Manager, Carter Machinery Company Testimonial
“Netcom has been a trusted partner for Carter Machinery for many years. Their entire team has been nothing short of perfect to help us meet our customer needs in the used parts space. They are always coming up with new services or ideas to better our capabilities with sourcing and selling parts and have been open to any suggestions the dealer network suggests. I truly appreciate everything they’ve done for us, world class service!”
Jeremy Vanover Used Parts Manager, Carter Machinery Company
Jim Zebarth, NC Power Systems Company Testimonial
“I’m the used parts coordinator for a Caterpillar dealership, and NetCom is one of my go-to resources for locating parts across the U.S. It helps me respond quickly to customer needs for both used and new parts.”
Jim Zebarth NC Power Systems Company
Art Young, Thompson Machinery
“I have been using NetCom Services for over 20 years with exceptional results. The system is fast, easy to use and I often find the part and make the sale within minutes. Ray and his staff are friendly, knowledgeable and always willing to help should you need assistance. The folks at NetCom Services are an integral part of my success in Used Parts and I am very fortunate to have them on my team.”
Art Young Used Parts Manager, Thompson Machinery
Tom Arndt, Portland Tractor Inc. Testimonial
“I have had the privilege to use the NetCom Services Parts Network for over 25 years now. I can attest that their network is a top-notch way to increase any used equipment parts dealers sales significantly and reach an extensive network of seasoned qualified dealers inventories as well. Currently working at a non-Cat dealer entity but previously at Cat dealerships, I've found they treat everybody like family, big or small. I have the blessing of working with one of the larger used parts inventories in North America but find myself locating and reselling other dealer's products daily as you never have every item your customers want. Still, it makes you the customers first call when you can find what they need in seconds. Affordably priced and easy to use, NetCom Services is a winner!”
Tom Arndt Sales, Portland Tractor Inc.